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Question

Poor 5G coverage


  • New
 Contributor
  • 2 replies

Hi, 

Have had very poor 5G coverage for months, both on my Samsung phone and my sons IPhone 15.

We live in Northern Ireland 

Hardly ever get 5G, so frustrating 

4 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4760 replies
  • July 2, 2025

Hey there ​@Gmurph, we’re sorry to hear that. It may be that you live in a low/no 5G coverage area. What’s the full postcode please?

 

Thanks,

Tyler


  • Author
  • New
 Contributor
  • 2 replies
  • July 2, 2025

Hi Tyler,

BT437EQ 

It's not just limited to postcode though. 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12450 replies
  • July 2, 2025
Gmurph wrote:

Hi Tyler,

BT437EQ 

It's not just limited to postcode though. 

Looks like you’ll need VodafoneThree to get cracking on 5G network improvements in your area, and fulfil their promises to the CMA.

🍀


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4760 replies
  • July 2, 2025

Hey there ​@Gmurph, as kindly advised by ​@andewhite, this is a no 5G zone, so we wouldn’t expect a 5G signal here at all.

 

Please provide any further full postcodes you have no 5G in?

 

Thanks,

Tyler