Poor call quality Samsung Galaxy S22

Hey there @Ekel73, we’re very sorry to hear that.

Firstly, I’d recommend checking out our coverage checker and network status checker, to see what coverage you should be receiving, and also if any maintenance is on-going in your area. If work is on-going in your area, that could be causing an issue.

https://www.three.co.uk/support/network-and-coverage/coverage

https://www.three.co.uk/support/network-and-coverage/network-support

Secondly, you’ve mentioned the issue began after upgrading, were you/did you have any issues with coverage before upgrading? If not, and if you’re meant to receive good signal in your area and there’s no issues on-going, then this could then point to an issue with either your phones or your SIM cards.

I’d recommend restarting the phone, and resetting the network settings to see if things improve. If not, please try your SIM cards in another handset, and see if the issue improves then. If it does, then that may indicate and issue with the phone. If not, then that may indicate an issue with the SIM card.

If you could try all the above and let us know how you get on, that’d be a great place to start and help!

Thank you,

Tyler