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It seems my phone is only good for wifi. Never seem to be able to call or receive phone alls!! This is a joke!

Hi @Jackbash 👋🏻

Can you send/receive texts, use your data? Is it only phone calls that are the problem?

What phone do you have?
Is it on the ‘4G approved handsets’ list? https://www.idmobile.co.uk/help-and-advice/approved-handsets

Have you checked the area coverage?
If you can give as much information as possible then someone may be able to point you in the right direction.
x


Hi @Jackbash,

Welcome to the Community!

Just checking if you require further assistance?

You may need to enable  VoLTE on your handset for calls to work over 4G.

 

Kash


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