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Poor coverage in Norwich

  • January 17, 2025
  • 3 replies
  • 46 views
C
Active Contributor
  • CCG
  • Active Contributor
  • 10 replies

A week with ID and I just realised I’ve been mugged. Next to no coverage at my home. £140 to get out of this robbery. Why oh why did I ever leave O2? The deal was crap but at least I hoy something out if it. With this people I’m paying and getting a kick on the proverbial. And yes, I have tried all the advice. 

    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3233 replies
    • January 17, 2025

    Hey there ​@CCG, we’re very sorry to hear that.

     

    What phone do you have please, and what’s your full postcode?

     

    Thanks,

    Tyler

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    C
    Active Contributor
    • CCG
    • Author
    • Active Contributor
    • 10 replies
    • January 17, 2025

    iPhone SE

     

    NR3 3HF

    N
    iD Mobile Employee
    Forum|alt.badge.img+17
    • Natalie W
    • iD Mobile Employee
    • 1888 replies
    • January 20, 2025

    Hello ​@CCG 

     

    Thank you.

     

    I have checked for your area and 4G is the best coverage. With the roll out of 5G, the coverage is patchy so switching to 4G would be recommended. 

    At the moment,  we're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

    We're sorry for any disruption this may cause and will add any further updates here.

     

    Thanks, 

     

    Nat 

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