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Poor data speeds and coverage

  • July 10, 2024
  • 1 reply
  • 75 views

Growing tired of the dreadful data speeds and patchy coverage on iD.  For example, Speed test at home I get a pathetic 2 Mbps when it actually manages to connect all.  For reference on an Asda mobile SIM in the same phone I get 16.5.  Is there a definitive reason for this as apparently this area coverage is good?  Phone displays a 4G+ connection on the top bar.

 

Postcode area S40 2DP 

 

Handset Redmi Note 10 Pro

Best answer by Matthew T

Morning @Gilly78,

Network speeds depend on a wide range of factors, predominantly signal. Looking at your address, our network partner Three has limited signal, which may be causing the slower speeds.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1829 replies
  • Answer
  • July 24, 2024

Morning @Gilly78,

Network speeds depend on a wide range of factors, predominantly signal. Looking at your address, our network partner Three has limited signal, which may be causing the slower speeds.

Thanks.