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poor service

  • January 23, 2025
  • 1 reply
  • 16 views

Network  down  your  having a laugh  all ive had since  transferring  to id mobile  is trouble whit the signal,calls droping off for no reason  ,quality of calls has been terrible   now not been  able to call or receive   calls , cant wait to switch back to my old provider 

1 reply

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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Daren 

 

Thank you for getting in touch with us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

All updates will be posted here

 

Thanks, 

 

Nat