poor service | iD Mobile Community
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poor service

  • January 23, 2025
  • 1 reply
  • 21 views
D
Community Member

Network  down  your  having a laugh  all ive had since  transferring  to id mobile  is trouble whit the signal,calls droping off for no reason  ,quality of calls has been terrible   now not been  able to call or receive   calls , cant wait to switch back to my old provider 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 24, 2025

    Hello ​@Daren 

     

    Thank you for getting in touch with us here on the community. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

    We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

     

    All updates will be posted here. 

     

    Thanks, 

     

    Nat 

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