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Poor signal

  • 18 June 2024
  • 1 reply
  • 96 views

I have been recently experiencing very poor mobile signal in the South East Wales area with often no data access in areas that I normally have a good 4G  or 5G signal, is there any reason for this?

Best answer by Tom

Hi @Nejohn 

 

There’s nothing widespread that we are aware of at this time, this could be a more local issue.

 

Please could you let us know the postcode(s) where you’ve had issues?

 

How long have you had issues here?

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • Answer
  • June 19, 2024

Hi @Nejohn 

 

There’s nothing widespread that we are aware of at this time, this could be a more local issue.

 

Please could you let us know the postcode(s) where you’ve had issues?

 

How long have you had issues here?

 

Tom