I have been recently experiencing very poor mobile signal in the South East Wales area with often no data access in areas that I normally have a good 4G or 5G signal, is there any reason for this?
Solved
Poor signal
Best answer by Tom
Hi
There’s nothing widespread that we are aware of at this time, this could be a more local issue.
Please could you let us know the postcode(s) where you’ve had issues?
How long have you had issues here?
Tom
This topic has been closed for replies.
+25Hi
There’s nothing widespread that we are aware of at this time, this could be a more local issue.
Please could you let us know the postcode(s) where you’ve had issues?
How long have you had issues here?
Tom
Hi, I have moved to a new address. 12 River Road. BT27 4SD. The signals are quite poor here. Please help.
+13Hi
You should have great 4G coverage, are you connected to 4G? Is it indoors or outdoors where you are having trouble? Is it just at home? Does a reboot help? Are you using Wi-Fi calling?
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.