Skip to main content

poor signal

N
Active Contributor

Very bad signal wherever I go it's making me think to leave and go with my old network as it's a waste of money when can't use the Internet 

    11 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • 1202 replies
    • June 8, 2025

    Use the links about to check the areas you are suggesting have poor signal.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Siân
    • iD Mobile Employee
    • 1225 replies
    • June 8, 2025

    Hi ​@Neishy0595  sorry to hear this, what post codes are you having trouble in?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • Neishy0595
    • Author
    • Active Contributor
    • 5 replies
    • June 8, 2025

    It's gloucester GL3

    A
    iD Mobile Employee
    Forum|alt.badge.img+1
    • Anika
    • iD Mobile Employee
    • 142 replies
    • June 9, 2025

    Hi ​@Neishy0595 

     

    Please could you provide the full postcode?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • Neishy0595
    • Author
    • Active Contributor
    • 5 replies
    • June 9, 2025

    It's GL31NT 

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 4103 replies
    • June 9, 2025

    Hey there ​@Neishy0595, we can see that you live in a lower coverage zone for 4G and would only really receive good 4G signal outdoors here. This is also a no 5G zone, and 3G is limited nowadays either way, please see below:

     

    https://www.three.co.uk/support/network-and-coverage/coverage?location

     

    Do you have issues outdoors here?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • Neishy0595
    • Author
    • Active Contributor
    • 5 replies
    • June 9, 2025

    Yes everything is an issue

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 4103 replies
    • June 9, 2025

    Sorry to hear that ​@Neishy0595. How long have you had these issues for? Also, what phone do you have please?

     

    Thanks,

    Tyler

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • Neishy0595
    • Author
    • Active Contributor
    • 5 replies
    • June 9, 2025

    For ages and iphone 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8369 replies
    • June 10, 2025

    Hi ​@Neishy0595 

     

    Could you estimate when these issues began?

     

    Since January? March? Since you joined iD Mobile?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • Neishy0595
    • Author
    • Active Contributor
    • 5 replies
    • June 10, 2025

    Since being with id

    Reply.


    Perks banner
    Terms & Conditions