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Question

Preium Rate Numbers


I have the option to call premium rate numbers set and a spending cap set but I'm unable to call premium rate numbers.

5 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2972 replies
  • May 18, 2025

It can take a while for changes to your spend cap or services to take effect. The system says 10 minutes, but it can take a bit longer. Could you call the number now?


  • Author
  • New
 Contributor
  • 2 replies
  • May 18, 2025

No, still not working. It had been preset to premium numbers but I did resave bit it made no difference.


JoeKing
Silver Contributor
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  • Silver Contributor
  • 372 replies
  • May 18, 2025

@Louandtg  Best option is to check your phone settings to see if any part or full numbers have been added to your blocked list.

 

Joe


  • Author
  • New
 Contributor
  • 2 replies
  • May 19, 2025

I've checked my blocked numbers and this isn't blocked.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4126 replies
  • May 21, 2025

Hey there ​@Louandtg, sorry to hear that. What is the premium number you’re trying to call?

 

What error do you get?

 

Thanks,

Tyler