Skip to main content

I'm currently in fuerteventura and needed my mobile data for some stuff I went into I'd mobile app turned on roaming and same in settings but does not work how do I get it to work 

Hi @Jonesy76 

 

Sorry to hear that, are calls and texts working?

 

Have you tried a network settings reset while out there?

 

For iPhone;

Settings > General > Transfer or Reset sDevice] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom


Many thanks tried network reset and worked brill 👍 


Hi @Jonesy76,

Glad to hear that your issue is resolved.

If you require further assistance, please let us know.

 

Kash


Reply