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Active Contributor
June 10, 2025
Question

rubbish network coverage

  • June 10, 2025
  • 33 replies
  • 841 views

Absolute rubbish signals on this network. Both me and my wife changed to this network thinking it was a better deal. But paying for a service that in the main drops out when we’re at home is very expensive. Does anyone else have similar issues? I ask the question thinking I already know the answer. 

    33 replies

    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    June 10, 2025

    Sounds like your old provider provided better coverage in the locations you mainly use your phone, ​@Karl Ballaam

    Are you still within the cooling off period of your ‘new’ iD contract? 

    Forum member (non-iD).
    Active Contributor
    June 10, 2025

    Absolute rubbish signals on this network. Both me and my wife changed to this network thinking it was a better deal. But paying for a service that in the main drops out when we’re at home is very expensive. Does anyone else have similar issues? I ask the question thinking I already know the answer. 

    I have been an iD customer with 2 esims and the signal in North Cornwall is absolutely horrendous. Royal waste of time.  

    Helpful Contributor
    June 10, 2025

    There’s only 4, currently main networks

     

    Three

    Vodafone

    o2

    EE

     

    Vodafone and Three will merge soon, hopefully the signal will get better, the speeds in Leeds is very slow on Three

     

    As much as I hate to say it, ID mobile can’t do anything about the signal, that’s down to Three, it is up to you to see what provider is the best in the areas you use your phone mostly 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    June 11, 2025

    Hey there ​@Karl Ballaam & ​@Tim-Selena, we’re very sorry to hear about your coverage issues.

     

    What’s your full postcodes and what phone do you both have please?

     

    Also, how long have you had issues for?

     

    Thanks,

    Tyler

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    Active Contributor
    June 11, 2025

    Hi it is ex238qu and I have an s23plus and the other is a s205g.  Cheers

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    June 11, 2025

    Hey there ​@Tim-Selena, thank you for that. Is the issue with calls, texts and data please?

     

    Thanks,

    Tyler

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    Active Contributor
    June 11, 2025

    Hi,  yep with all.  Data is the worst.  Calls are really not too good either. 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    June 11, 2025

    Hey there ​@Tim-Selena, very sorry to hear that. Have you tried restarting your phone, as well as resetting network settings?

     

    Have you also tried a free replacement SIM card with us before?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    June 11, 2025

    Done it all and no luck.  When are iD going to be able to use the Vodafone network as well.  

    Active Contributor
    June 11, 2025

    Hi Tyler, ng32 2hn. I have an iPhone 15.