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Question

rubbish network coverage

  • June 10, 2025
  • 32 replies
  • 658 views

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32 replies

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  • Helpful Contributor
  • June 17, 2025

Hi  ​@andewhite  and ​@L0rdvega  please see this official update from Vodafone - VodafoneThree begins a new era of connectivity for the UK

I am fully aware of the merger! I’ve known about the merger since December of last year as I was quite closely following it on ISPR


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 17, 2025

Whereabouts is this network cell sharing news been published, ​@L0rdvega

Although Vodafone UK and Three UK have merged, customers of MVNO businesses like iD Mobile may not see any benefits. 

They’re not allowed to disallow MVNO connections on the new network 

 

https://www.ispreview.co.uk/talk/threads/three-vodafone-merged-network-technical-discussion.42701/page-28#post-420458
 

People on ID mobile are noticing new network access happening in their area, that they didn’t have before, mainly B20 at 15Mhz

Perhaps because of the “Within just two weeks, through sharing of combined spectrum, 7 million Three and SMARTY customers will receive a 20% average speed boost on 4G.” statement from VodafoneThree - although news item doesn’t appear to mention other MVNO companies.

 


Forum|alt.badge.img+3
  • Helpful Contributor
  • June 17, 2025

Whereabouts is this network cell sharing news been published, ​@L0rdvega

Although Vodafone UK and Three UK have merged, customers of MVNO businesses like iD Mobile may not see any benefits. 

They’re not allowed to disallow MVNO connections on the new network 

 

https://www.ispreview.co.uk/talk/threads/three-vodafone-merged-network-technical-discussion.42701/page-28#post-420458
 

People on ID mobile are noticing new network access happening in their area, that they didn’t have before, mainly B20 at 15Mhz

Perhaps because of the “Within just two weeks, through sharing of combined spectrum, 7 million Three and SMARTY customers will receive a 20% average speed boost on 4G.” statement from VodafoneThree - although news item doesn’t appear to mention other MVNO companies.

 

https://www.ispreview.co.uk/talk/threads/is-smarty-lebara-about-to-get-a-coverage-speed-boost-due-to-the-merger.43537/
 

NVMO’s should be given access, it doesn’t mention it there as Smarty is owned by Three


  • Author
  • Active Contributor
  • July 26, 2025

Well, months on since my initial post and today I was sat in my garden trying to get a signal. Never mind 5G. I could only get 3G, and with a poor signal at best. Absolutely garbage reception in these modern times. I’m not sure where this Vodafone merger is. Bring on the end of my contract . 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi ​@Karl Ballaam,

Have the issues been ongoing since purchasing?

How long has it been since you purchased the contract? We can investigate further if you would like via PM.

 

Kash


  • Author
  • Active Contributor
  • July 28, 2025

Hi, yes it has been poor since the start of my contract. My wife also has the same contract which is also just as bad. I’ve had my contract since 07/07/24


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Karl Ballaam 

 

Okay, all iD Mobile plans have a cooling off period at the beginning of the contract, in which if you find the coverage isn’t suitable for you, you’re able to return based on that.

 

Was this option not considered?

 

Tom