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selcuk

  • November 27, 2024
  • 3 replies
  • 23 views

I transfer my o2 line to ID but phone call not possible. Why? Internet perfect working but call signal not working

3 replies

Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2297 replies
  • November 27, 2024

Hello ​@Mila2020 

 

Welcome and thanks for posting. 

 

We are sorry to hear you are experiencing issues with the service. 

Can you please confirm the date your port is due or took place?

Also, what is your handset make/model?

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 1 reply
  • November 27, 2024

From 17 /11 2024 transfer to ID mobile. Iphone13 pro max


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4825 replies
  • November 28, 2024

Hey there ​@Mila2020, when you go into phone settings, is your correct phone number showing?

 

Thanks,

Tyler