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selcuk

  • November 27, 2024
  • 3 replies
  • 22 views
M
New
 Contributor

I transfer my o2 line to ID but phone call not possible. Why? Internet perfect working but call signal not working

    3 replies

    N
    iD Mobile Employee
    Forum|alt.badge.img+20
    • Natalie W
    • iD Mobile Employee
    • 2066 replies
    • November 27, 2024

    Hello ​@Mila2020 

     

    Welcome and thanks for posting. 

     

    We are sorry to hear you are experiencing issues with the service. 

    Can you please confirm the date your port is due or took place?

    Also, what is your handset make/model?

     

    Thanks, 

     

    Nat 

    M
    New
 Contributor
    • Mila2020
    • Author
    • New
 Contributor
    • 1 reply
    • November 27, 2024

    From 17 /11 2024 transfer to ID mobile. Iphone13 pro max

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3711 replies
    • November 28, 2024

    Hey there ​@Mila2020, when you go into phone settings, is your correct phone number showing?

     

    Thanks,

    Tyler

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