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"server not found"

  • October 5, 2024
  • 1 reply
  • 14 views

I have Motorola neo 40.

I think Volte is activated but I can't actually find it, the help pages I've used have different options.

 

I was on a call today and it dropped out 4 times.

I'm in LS8.

I'm on call tonight and need a reliable phone

Best answer by Lauren

Hi @SaraR

Have you followed all the available steps listed in the community article below?

3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice. (idmobile.co.uk)

You’ll also be able to check if your handset is compatible with iD 4G calling here:

What phone can I use with the iD Mobile Network? | iD Mobile Network

-Lauren

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1 reply

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • October 8, 2024

Hi @SaraR

Have you followed all the available steps listed in the community article below?

3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice. (idmobile.co.uk)

You’ll also be able to check if your handset is compatible with iD 4G calling here:

What phone can I use with the iD Mobile Network? | iD Mobile Network

-Lauren