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service issues


I’m facing big network issues since I bought contract with you guys please solve it 

mostly places zero network & no internet working 

Best answer by WelshPaul

Try using the ‘Coverage checker’ to check signal strength in your area and the 'Status checker' to find out about any ongoing network maintenance activities or outages in your area.

https://www.idmobile.co.uk/help-and-advice/coverage
 

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andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 13, 2025

Whereabouts is this happening - in just one location, or everywhere you try using the phone with your iD SIM, ​@Haseeb


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 13, 2025

Try using the ‘Coverage checker’ to check signal strength in your area and the 'Status checker' to find out about any ongoing network maintenance activities or outages in your area.

https://www.idmobile.co.uk/help-and-advice/coverage
 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • April 15, 2025

Hey there ​@Haseeb, we’re sorry to hear that.

 

What’s your full postcode please, and what phone do you have?

 

How long have you had issues for?

 

Does it affect calls, texts or data, all or three please?

 

Thanks,

Tyler


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