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service issues

  • April 12, 2025
  • 3 replies
  • 707 views
H
New Contributor

I’m facing big network issues since I bought contract with you guys please solve it 

mostly places zero network & no internet working 

Best answer by WelshPaul

Try using the ‘Coverage checker’ to check signal strength in your area and the 'Status checker' to find out about any ongoing network maintenance activities or outages in your area.

https://www.idmobile.co.uk/help-and-advice/coverage
 

    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • April 13, 2025

    Whereabouts is this happening - in just one location, or everywhere you try using the phone with your iD SIM, ​@Haseeb? 

    Forum member (non-iD).
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • April 13, 2025

    Try using the ‘Coverage checker’ to check signal strength in your area and the 'Status checker' to find out about any ongoing network maintenance activities or outages in your area.

    https://www.idmobile.co.uk/help-and-advice/coverage
     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 15, 2025

    Hey there ​@Haseeb, we’re sorry to hear that.

     

    What’s your full postcode please, and what phone do you have?

     

    How long have you had issues for?

     

    Does it affect calls, texts or data, all or three please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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