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signal is weak

  • September 24, 2024
  • 1 reply
  • 65 views

Got back from a weekend away to find the 4 g signal had become very weak in my area. Usually have reasonable speed of 30mbps now down to kbps! Can’t for the life of me get anywhere with communicating this to ID as their Chatbot is obviously dumb. Phone software up to date, others having same problems, 4g drops to 3g. All I want to convey is there actually is a problem with the three network in my area of TQ9 even though three says otherwise, is there anyone listening ?

Best answer by Matthew T

@clnmlls - Would recommend the steps in this article:

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1857 replies
  • Answer
  • September 27, 2024

@clnmlls - Would recommend the steps in this article:

Thanks.