Check id’s NETWORK COVERAGE page, and input your postcode to see if there are local issues.

Just to say, it’s a grey area but the iD terms & conditions say their network services are for your own personal use, not for business or commercial. 

Hopefully your signal will improve soon.

Hi ​@Cadman1990  sorry to hear this, would you be able to share your post code for us to look into this? Do you have Wi-Fi calling enabled?

Ip145gn ive already checked the post code out 

I use this phone for work so it's not necessarily whe. I'm at home it when im out and about iam now loosing jobs because of this!! There is nothing wrong with my phone as have had that checked also! It is purely your network and im reading alot of people are having this issue and I don't think it is right when we pay are bills! I don't feel you are giving us the service we are paying for... is there some higher up in your business I can contact because if im loosing work eventually I won't have the money to pay YOU. I SHOULD OF NEVER SWITCHED FROM GIFF GAFF NEVER HAD AN ISSUE WITH THEM! 

Many thanks cadman 

My personal use is my business

thanks for you input tho 

Many thanks cadman 

I understand your frustration ​@Cadman1990 

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

We're sorry for any disruption this may cause and will add any further updates here - Improve Mobile Coverage | Check Mobile Coverage | iD Mobile Network

Sian w 

So it's been more than 30 days and no improvement on my network coverage from my home.. 

Hey there ​@Cadman1990, sorry to hear that. What date did you start having issues, and was the above when you’ve first reported this to us over any platform?

Thanks,

Tyler