Daughter has a new phone so I swapped her ID ssim into it and now its only working on wifi - no actual signal - any ideas how to fix this please?
Solved
SIMPIN for new phone
Best answer by Tyler
Hey there
Due to the issue being urgent, please contact us via our live-chat ASAP:
https://www.idmobile.co.uk/live-chat
If not working, please ensure you’ve enabled pop-ups, and please also try via different browsers or device. Also try clearing cache/cookies.
Thank you,
Tyler
She has upgraded from an iphone 7 to iPhone 11, it has no signal at all now, I saw somehwere about the Sim Pink but entered what I assumed was the pin twice incorrectly now dont want to risk being locked out totally - please help - we go on holiday tomorrow and I cant fix it at all - total joke you cant ring anyone and the live chat doesnt even work
+24Hey there
Due to the issue being urgent, please contact us via our live-chat ASAP:
https://www.idmobile.co.uk/live-chat
If not working, please ensure you’ve enabled pop-ups, and please also try via different browsers or device. Also try clearing cache/cookies.
Thank you,
Tyler
Live chat tells me there are no agents available - this is a joke
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