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slow Internet connection

  • November 27, 2024
  • 2 replies
  • 24 views

For some reason I'm having slow Internet connection can anyone help

Thanks 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12165 replies
  • November 27, 2024

Have tried restarting the phone with your iD SIM, ​@Muneeb

Is this happening in one location, or everywhere you’re trying to use your iD SIM for the Internet? 


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  • iD Mobile Employee
  • 2066 replies
  • November 27, 2024

Hi ​@Muneeb 

 

Thanks for reaching out to us here on the community. 

 

We are very sorry to hear you are experiencing issues with your mobile data. 

Can you please confirm if this is in one location or all over? If it’s just in a particular area, please provide the full postcode.

Also, it would be worth checking texts and calls to see if they are also having any issues. 

 

Thanks, 

 

Nat