Sorry, your service does not allow access to this number" | iD Mobile Community
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Sorry, your service does not allow access to this number"

  • January 8, 2025
  • 1 reply
  • 22 views
R
Community Member

Won’t let me call or use mobile data done update to phone and reset and still doesn’t work

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 10, 2025

    Hello ​@raquelh 

     

    Thank you for getting in touch. 

     

    We are very sorry to hear you have been experiencing issues with the service. 

     

    We were aware of a technical issue impacting some customers but this has now been resolved. With this being the case, are you able to confirm if you are still having problems?

    If yes, can you please click here and select ‘Service Status’ to check for any local issues?

    If no issues are detected, please let us know your postcode and the make/model of your handset. 

     

    Thank you,

    Nat 

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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