STILL CAN'T MAKE CALLS | iD Mobile Community
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STILL CAN'T MAKE CALLS

  • December 19, 2024
  • 1 reply
  • 57 views
Ian MacGregor
Community Member

I still can't make calls after a week now. Tried all the suggestions given but still not working. Is this going to be ongoing because if it isn't resolved soon I WILL cancel my account. I'm sick to death of this now. A family member needed emergency care the other day and I couldn't contact anyone, this could of KILLED her. Might consider legal action too. GET IT SORTED OUT 

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    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • December 20, 2024

    Hello ​@Ian MacGregor 

     

    Thank you for getting in touch. 

     

    We are very sorry to hear of the issue and apologise for the inconvenience and upset caused. 

    Can you please confirm your full postcode and the make/model of the handset?

     

    We do also hope your family member is okay. 

     

    Nat 

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