still no service 17:24

Just got it back 

 thanks for the update Roberta, still off line here.

Omg , hope soon u get sorted 

F👺👺👺 my signal gone again 

I still can't receive or make calls, 2nd day now despite the only message anywhere is that everything is okay now. How do I contact ID regarding this?

Try maybe here i only found this numbers 

Okay will have to call thwm from my husbands phone, not great this, will be moving in March after this!

Maybe its because storm 🤔

Not stormy in my area

No storm here either,  I arrived at this site in the hope of being able to contact ID. No mention of the outage on the app even after two days. Still No isignal 😡😡 hope you both get sorted soon..

I'D Mobile complaints is the only number I can find. I will be in their ear tomorrow, hopefully from my own phone.

ID agents are available:

Monday to Friday 9am - 8pm

Saturday, Sunday and Bank Holiday 9am - 6pm

By Phone

If you would like to register your complaint over the phone, you can contact our Complaints Team on 0800 049 2402.

The advisor will ask for the details of your complaint and will give you a unique complaint reference number and will then aim to resolve your complaint on the call.

For account assistance and other queries which are not complaints, please contact our Live Chat team here or you can find answers through our iD Mobile Community page.

Got through on chat after dealing with a useless chat bot. Advice is twswitch phone into airplane mode for 2 minutes then Reboot. Which didn't work . Back to chat bot........arrghhhh

98 mins of my life wasted with ID.. they sre suggesting that my phone and or Sim are the issue both were perfectly fine until Thurs 13;00 Sono resolution to my connection issue. Other than an offer to send me a new SIM card.  and no doubt fingers crossed that works..... may have to  rethink the strategy of having no landlines??  Hope you all get sorted.

My service again not work , big ffff joke ! Not funny at all 

Last resort ID customer service advised I needed a new sim. I collected from a nearby Curry's store alt was wait three days for them  to post out a new one.  This needs to be registered on line so a problem if your phone is the only access to the Internet  After waiting 4 hours plus for the Sim to be activated over night.......I have mobile data, I can receive and send txt but I STILL CANT MAKE CALLS FFS....…

the store assistant in the Curry's advised they had been very busy issuing replacement sim cards…

Goodluck

Hi all a resolution

A network reset is required on the the phone.

For my android/Samsung phone 

Step 1 of 8. Swipe up or down to view the apps.
... Step 2 of 8. Touch Settings.
... Step 3 of 8. Scroll to and touch General management.
... Step 4 of 8. Touch Reset.
... Step 5 of 8. Touch Reset network settings.
... Step 6 of 8. Touch RESET SETTINGS.
... Step 7 of 8. Touch RESET SETTINGS.
... Step 8 of 8. The network settings have been

I had to endure the Chat bot which gave me a priceless reply 

A resolution which may not even require a new sim

These instructions worked  for my Samsung A52

Step 1 of 8. Swipe up or down to view the apps.

... Step 2 of 8. Touch Settings.

... Step 3 of 8. Scroll to and touch General management.

... Step 4 of 8. Touch Reset.

... Step 5 of 8. Touch Reset network settings.

... Step 6 of 8. Touch RESET SETTINGS.

... Step 7 of 8. Touch RESET SETTINGS.

... Step 8 of 8. The network settings have been

Goodluck

It's interesting tha a previous post containing the above but also highlighting the dealings with the rather unhelpful ID chat bot didn't pass scrutiny