Stilll not able to call

And you are not the only customer

​@Toby Merigan hi yesterday there was a massive problem with the id network where no one could receive or make calls but this is to be expected because I'd mobile runs of the 3 network & if 3 network goes down then so do all the networks who piggy back off the 3 network I was without id signal myself yesterday afternoon & last night but lucky enough my signal today is ok 👍.  Don't be too hard id network I know it's frustrating but I'm sure it'll all be back up running again soon & another thing that doesn't help is weather conditions also ... hope your back up running again soon 

Hello ​@Toby Merigan 

Thank you for getting in touch. 

A network wide issue was identified and we can advise 3UK have confirmed that services are now fully back to normal, apart from some localised 
issues related to Storm Éowyn.

All updates are available here. 

We apologise for an inconvenience caused by the issue and want to thank you for your patience and understanding whilst we got this repaired. 

If you are still experiencing issues, can you please try rebooting your handset and let us know how you get on?

Thank you, 

Nat 
 

I still have the issue.

Have applied all the advice given to restart phone, etc etc.

Voice service came back for an hour yesterday and gone again now.

It's really not good enough.

I have only just moved to id from Vodafone and so far not been the greatest experience. 

Hi ​@Toby Merigan,

Welcome to the Community!

Just seeing how you are getting on now?

We have been notified that all services are now restored. 

Can you please confirm what error you get when making a call?

Kash