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Stuart

  • June 10, 2025
  • 3 replies
  • 31 views
Stuart Allen
New Contributor

People are telling me my phone is cutting in and out of reception when I am talking to them and they are only getting half the conversation . What can I.D mobile do to fix it ? 

    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • June 10, 2025

    Does this happen everywhere or in just one location, ​@Stuart Allen? 

    Forum member (non-iD).
      Stuart Allen
      New Contributor
      • Stuart Allen
      • Author
      • New Contributor
      • June 10, 2025

      it happens all the time they have asked me to re set my network will see if that works. cheers

        Tyler C
        iD Mobile Employee
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        • Tyler C
        • iD Mobile Employee
        • June 11, 2025

        Hey there ​@Stuart Allen, we’re sorry to hear that. Has the network reset helped at all please?

         

        Thanks,

        Tyler

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