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Stuart

Stuart Allen
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 Contributor

People are telling me my phone is cutting in and out of reception when I am talking to them and they are only getting half the conversation . What can I.D mobile do to fix it ? 

    3 replies

    andewhite
    Platinum 
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    • andewhite
    • Platinum 
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    • 12433 replies
    • June 10, 2025

    Does this happen everywhere or in just one location, ​@Stuart Allen? 

    Forum member (non-iD).
    Stuart Allen
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    • Stuart Allen
      Stuart Allen
    Stuart Allen
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    • Stuart Allen
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    • 1 reply
    • June 10, 2025

    it happens all the time they have asked me to re set my network will see if that works. cheers

    andewhite
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    • andewhite
      andewhite
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4697 replies
    • June 11, 2025

    Hey there ​@Stuart Allen, we’re sorry to hear that. Has the network reset helped at all please?

     

    Thanks,

    Tyler

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