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Question

Stuart


Stuart Allen
New
 Contributor

People are telling me my phone is cutting in and out of reception when I am talking to them and they are only getting half the conversation . What can I.D mobile do to fix it ? 

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12433 replies
  • June 10, 2025

Does this happen everywhere or in just one location, ​@Stuart Allen


Stuart Allen
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • June 10, 2025

it happens all the time they have asked me to re set my network will see if that works. cheers


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4697 replies
  • June 11, 2025

Hey there ​@Stuart Allen, we’re sorry to hear that. Has the network reset helped at all please?

 

Thanks,

Tyler