I signed to an ID mobile contract a few months back to reduce costs after many years with EE and find the ID Mobile coverage is so terribly bad, I am not getting the service I signed up and paid for. I can not use anywhere near the tens of GB of data I signed up for since my phone is permanently next to useless now unless I am on Wifi. When I was with EE the coverage in the same phone was always excellent. ID Mobile, this is not good enough. I’d like to cancel my contract since you are not delivering a useable level of service.
Solved
Terrible 4G and 5G mobile coverage
Best answer by Pbe21
ID Mobile are absolutely dire. I have no 5g coverage and now the 4g has become completely hopeless
+24Welcome to the Community!
I would advise that you contact our Live Chat Team.
The team can check this out and advise further.
Kash
Let's update that, 0 signal anywhere and I'm only 0.9 mile from a 5g mast
+24Hey there
As advised by my colleague Kash, please contact our live-chat who can investigate further:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Dmn100 wrote:
Yes it's terrible. Every time I make a phonecall nobody is able to hear me properly and I get virtually no internet coverage anywhere. Indoors is hopeless. Desperate to leave but I stupidly got my phone on a 2 year contract and still have a year left.
Me and my wife are having the same issues now did you get the problem resolved if so how thanks
Hey, I did , on the auto chat it gives you a tip it doesn't give on any of the threads , I turned my flight mode on for 30 seconds and when I turned it off it kicked the signal back in, give it a try x
Ah great stuff
Thank you for getting in touch with us here on the community.
We are very sorry to hear you are experiencing issues with the service.
If you are happy to provide your full postcode and the handset make/model, we can take a look in to this for you.
Thanks,
Nat
Hey NAT, you need to read the thread, I don't need you lol
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