I live in a village and I have zero signal at my house or anywhere in the village. Despite it sometimes saying 1 or 2 bars or 4g. Its making things really difficult, eg I go to collect a package and I can’t access my emails, or trying to use the maps satnav once I’ve left my house and out of the WiFi, today I had to drive 10 minutes in what I thought was hopefully the right direction before my phone would connect to the satnav.
Is there anything I can do about this? Does it give me the right to cancel my contract?
Hey
Sorry to hear you’ve been having issues. Could you provide a postcode please so I can have a look at what signal you should be expecting?
Thanks.
Thanks for your response, it’s BS27 3
You need to provide a full postcode, not partial.
Check for yourself at:
https://www.three.co.uk/support/network-and-coverage/coverage#tabs-c2d0d12ce8-item-2988999184-tab
For Maps, both Google Maps & Apple Maps have an Offline Maps option, allowing you to navigate without needing 4G/5G. Might be worth download the maps in your local area.
Thanks.
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