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text messages coming through late

  • October 23, 2024
  • 3 replies
  • 81 views
W
New
 Contributor

My texts seem to be very delayed. I will sometimes receive a few at a time, like in the screenshot attached. This is making it impossible for me to get into my Facebook account because I have 2fa turned on and can’t receive the code to authorise it’s me in good time. 

    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3233 replies
    • October 24, 2024

    Hey there @Wardben95, welcome to Community!

     

    How long has this been an issue for please?

     

    Is it only for OTP texts, or all texts?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    New
 Contributor

    It happened today re messages from 3 different people, one person told me they sent the message last night, 20 hours before it arrived!! Why? 

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3233 replies
    • March 24, 2025

    Hey there ​@diane gregory 1015, sorry to hear that.

     

    What phone do you have and what’s your full postcode please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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