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Texts not sending

  • 9 March 2022
  • 1 reply

I recently moved my number over to my new iD mobile iPhone 12.

I have reset my old iPhone 8 which I now plan to sell. However, my messages on my new iPhone 12 now don’t seem to be sending - does anyone know how to solve this? Thank you 

1 reply

Userlevel 8
Badge +9

Hey @Betty Adams,

Try this: 

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 


To see if it fixes the issues you’re facing.




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