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Texts not sending

  • 9 March 2022
  • 1 reply
  • 23 views
Betty Adams
Rank

I recently moved my number over to my new iD mobile iPhone 12.

I have reset my old iPhone 8 which I now plan to sell. However, my messages on my new iPhone 12 now don’t seem to be sending - does anyone know how to solve this? Thank you 

1 reply

Mohammed
Rank
Userlevel 8
Badge +9

Hey @Betty Adams,

Try this: 

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

To see if it fixes the issues you’re facing.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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