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tfl wifi on the underground

  • June 21, 2024
  • 8 replies
  • 6283 views

How do you get access for free WiFi on tfl underground stations?

Best answer by tom12

Unfortunately @Andre79, to use THREE_WIFI your handset would need to be using an active SIM from Three UK.

Likewise for EE, O2 and Vodafone.
 

Some piggyback networks do let you onto the Wifi. Eg SMARTY customers can connect to the Three Wifi service on the Underground. Lebara customers can connect onto the Vodafone Wifi.


Unfortunately iD Mobile does not give access (although in some cases it lets you on anyway, I am no longer with iD but I used to be able to connect anyway, not sure why...)

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8 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 21, 2024

Use a different service provider, or travel on those tube lines where mobile network services are now available underground, @Andre79

https://tfl.gov.uk/campaign/station-wifi


  • Author
  • New Contributor
  • June 21, 2024

Tried logging in other networks but I get this sign in page with them all.

 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 21, 2024

Unfortunately @Andre79, to use THREE_WIFI your handset would need to be using an active SIM from Three UK.

Likewise for EE, O2 and Vodafone.
 


  • Author
  • New Contributor
  • June 22, 2024

Thanks, Andewhite. So am I right in thinking ID customers can't access free WiFi due to not being a service provider for tfl?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 1, 2024

Hey there @Andre79, welcome to Community!

 

Please read the following Community page for further information:

 

https://community.idmobile.co.uk/articles-and-competitions-45/stay-connected-on-the-london-underground-54127#:~:text=How%20do%20I%20connect%20to,if%20you%20were%20still%20overground.

 

Thank you,

Tyler


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  • Helpful Contributor
  • Answer
  • July 1, 2024

Unfortunately @Andre79, to use THREE_WIFI your handset would need to be using an active SIM from Three UK.

Likewise for EE, O2 and Vodafone.
 

Some piggyback networks do let you onto the Wifi. Eg SMARTY customers can connect to the Three Wifi service on the Underground. Lebara customers can connect onto the Vodafone Wifi.


Unfortunately iD Mobile does not give access (although in some cases it lets you on anyway, I am no longer with iD but I used to be able to connect anyway, not sure why...)


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 16, 2024

Hey there @tom12, thank you for the further advice for our customers.

 

Kind regards,

Tyler


  • New Contributor
  • August 3, 2024

Tried logging in other networks but I get this sign in page with them all.

 

Try changing EAP method to AKA. 

Other Three MVNO’s can use the wifi service provided by TFL via sim authorization, so technically it is possible for ID to do the same. I presume ID would have to pay a fee for the privilege..