Skip to main content

Today's outage mobile data also impacted


I guess that I'm not the only user that has no access at all to any services.  Despite report stating that this is only impact calls, texts and App I have had no access to mobile data either since early this morning.

6 replies

Ian rofts
New
 Contributor
  • New
 Contributor
  • 1 reply
  • June 25, 2025

Same here the service has got bad recently with no explanation 


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+24
  • Platinum 
Contributor
  • 3078 replies
  • June 25, 2025

Hi ​@GRIFF63 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

 


  • Author
  • Active Contributor
  • 6 replies
  • June 25, 2025

Welsh Paul,  my point was that the outage report did not mention loss of mobile data.


Siân W
iD Mobile Employee
Forum|alt.badge.img+13
  • iD Mobile Employee
  • 1376 replies
  • June 27, 2025

Hi ​@Ian rofts and ​@GRIFF63 , I am very sorry for any inconvenience the outage had caused. This shouldn’t have affected data. Are you still experiencing issues with this?


  • Author
  • Active Contributor
  • 6 replies
  • June 27, 2025

hi @Sian, it was resolved with the main outage.  I use my SIM as my main broadband and it was out all through the outage. Ian


Siân W
iD Mobile Employee
Forum|alt.badge.img+13
  • iD Mobile Employee
  • 1376 replies
  • June 30, 2025

I am glad you are all sorted now ​@GRIFF63