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tplink m7000


Hello,

 

Just purchased a tplink m7000 mobile router and an ID mobile SIM to use whilst abroad.

Mobile roaming is on, can connect to the router but for some reason no internet available.

Used the SIM in another phone here, connects to the internet fine.

 

Any ideas.

 

Cheers 

Best answer by andewhite

The router is probably using the incorrect APN settings for the iD Mobile network, @dtmorley13.

 

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andewhite
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  • July 23, 2024

The router is probably using the incorrect APN settings for the iD Mobile network, @dtmorley13.

 


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  • 2 replies
  • July 24, 2024

Okay, that's helpful, I will take a look at that, could be right as I also tried a Giffgaff SIM in this M7000 router, again works fine for internet here in France, but no joy in the router.

 

Will report back.

 

Cheers 


Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • August 1, 2024

Hi @dtmorley13 

 

It may be worth checking the above from @andewhite, however it’ll be worth noting that no routers are officially supported for usage with an iD Mobile SIM card, it’s possible they’ll work but we cannot guarantee it.

 

Tom


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  • 2 replies
  • August 27, 2024

No, router etc. was all fine, turns out ID Mobile SIMs can't be used, once I'd swapped in a Lebara SIM it was all working within seconds.

 

Lessons learned before the 2025 trip comes around again!

 

Thanks for all your help.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7496 replies
  • August 29, 2024

Hi @dtmorley13 

 

Glad to hear you found the cause and the solution.

 

Tom


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