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unable to make calls

  • February 11, 2025
  • 2 replies
  • 108 views
T
Community Member

anyone else struggling right now’s 

myself and my partner are unable to make phone call right now. We can click on the name we won’t and it won’t dial out. We are both with ID mobile 

 

 

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    2 replies

    Daz_S
    Platinum 
Contributor
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    • Daz_S
    • Platinum 
Contributor
    • February 12, 2025

    Hi there ​@tulipsandroses 

    Pop your postcode into this to see if there’s any known issues

    https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/network-status-checker/idmobile.html

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 16, 2025

    Hello ​@tulipsandroses 

     

    Thanks for getting in touch. 

     

    We are sorry to hear you are experiencing issues with your service and apologise for the delay in responding.

    How has the service been since your post? Have you seen any improvements? 

    If no, can you please let us know what has been happening and we will be happy to assist further. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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