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unable to make calls

  • February 11, 2025
  • 2 replies
  • 82 views
T
Community Member

anyone else struggling right now’s 

myself and my partner are unable to make phone call right now. We can click on the name we won’t and it won’t dial out. We are both with ID mobile 

 

 

    2 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1628 replies
    • February 12, 2025

    Hi there ​@tulipsandroses 

    Pop your postcode into this to see if there’s any known issues

    https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/network-status-checker/idmobile.html

    I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1871 replies
    • February 16, 2025

    Hello ​@tulipsandroses 

     

    Thanks for getting in touch. 

     

    We are sorry to hear you are experiencing issues with your service and apologise for the delay in responding.

    How has the service been since your post? Have you seen any improvements? 

    If no, can you please let us know what has been happening and we will be happy to assist further. 

     

    Thanks, 

     

    Nat 

    Daz_S
    1 person likes this
    • Daz_S
      Daz_S

    Reply.


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