Unable to make or receive calls | iD Mobile Community
Skip to main content

Unable to make or receive calls

  • July 18, 2025
  • 3 replies
  • 33 views

Since I joined iD mobile, I have not been able to make or receive calls when not using the home WiFi or Office WiFi.  capntact complaints depat, said that it might be the e-sim so will send me a physical Sim. received it and still not working. This is very frustrating and there is no one who is available to contact for assistance apart from thsi ridiculous Ask the community where you have to again sign up. Have spoken to Ombudsman about this as getting no joy from iD and they are just taking the money without providing the service. I believe this is just a SCAM to get peoples money and not provide the SERVICE

3 replies

Forum|alt.badge.img+6
  • iD Mobile Employee
  • July 18, 2025

Hi ​@Daksha 

 

We’re sorry to hear this.

 

Have you tried any troubleshooting methods? If so, please could you list them?

 

Anika

 

 


  • Author
  • New Contributor
  • July 18, 2025

Hi Anika, yes I have tried all the trouble shooting and still nothing 

Daksha


Forum|alt.badge.img+6
  • iD Mobile Employee
  • July 18, 2025

Hi ​@Daksha

 

We’re sorry to hear this.

 

Please could you provide your postcode?

 

We would recommend contacting our Live Chat team for an instantaneous response.

 

Anika