I have a Sony experia XZ2 and am unable to make or receive calls, however text messages are OK. I have gone through the settings and am on the 4G network and Volte should work by default, Help!!
Unable to make or receive calls on sony experia XZ2
Best answer by Decembersangel72
Hi
The Xperia XZ2 is an approved handset for the 4G/VoLTE network with iD Mobile.
Do you see the ‘toggle’ for VoLTE under - settings / network and internet / mobile settings (or something similar)? And ‘LTE’ under ‘preferred Network Type’?
Both of these options need to be available for your handset to be able to connect to the VoLTE network.
If the options are not apparent, type *#*#4636#*#* into the phone keypad you should see this screen and it will let you know if VoLTE has been provisioned/enabled on your handset….
If not, you may need to ‘Flash’ your phone to unbranded firmware (to unlock the VoLTE/WiFiCalling options). If you do a search for ‘how to flash xperia XZ2 to unbranded software’ you should find all the information you need if you want to go down this route.
Hope this helps x
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