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unable to make or recieve calls

  • January 23, 2025
  • 1 reply
  • 9 views
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New
 Contributor
  • Yaya31
  • New
 Contributor
  • 1 reply

After this issue is fixed I am definitely leaving this crap network, this always happens !

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3001 replies
    • January 24, 2025

    Hey there ​@Yaya31, 

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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