unable to make or take calls on my brand new samsung s25 | iD Mobile Community
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unable to make or take calls on my brand new samsung s25

  • June 25, 2025
  • 2 replies
  • 78 views

I can text and access the Internet, bill is pad and I have signal, just no wifi. What can I do to resolve the issue? I only got this phone about a month ago after being encouraged to upgrade to this by iD staff! Thanks

Best answer by Matthew T

Morning ​@daisyyymae3, ​@Ren25,

We’re currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

Thanks.

2 replies

  • New Contributor
  • June 25, 2025

It’s not you it’s them… 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • June 25, 2025

Morning ​@daisyyymae3, ​@Ren25,

We’re currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

Thanks.