I am unable to make/receive calls for the last 2 days. I was told that ticket has been raised with technical team, its been 2 days but no updates. I got a text message yesterday and today from ID that they need more information and asked me to contact them again.. but the chat agent has no clue about the text message I received… Is there any escalation point of contact who can really look into customer issues? My phone is working with other sim card, its really career problem, but no acknowledgment or response from anyone within ID. Any help would be really appreciated. Its my 3rd day stopped making and receiving calls completely.
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