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unable to receive or make calls

  • February 2, 2025
  • 1 reply
  • 40 views
S
Active Contributor

I have an iphone16 through iD and cannot receive or make phone calls. I have followed all the troubleshooting points but have not worked. Any other ideas? I use my phone for work so am getting desperate. 

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    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • February 3, 2025

    Hey there ​@Solent7, sorry to hear that.

     

    What’s your full postcode please?

     

    How long has this been an issue for?

     

    Do texts and calls work okay?

     

    Thanks,

    Tyler

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