Hi ​@s.pink 

We’re very sorry to hear this.

Please could you provide your postcode?

Anika

SN15 4AN

But it's not just that location,  elsewhere also.

Unfortunately this has been my experience too - I keep changing between 1p mobile (EE) and ID Mobile for the roaming allowence, but when in the UK, i regret using ID Mobile

Hi ​@s.pink 

Okay, do you have issues absolutely everywhere you go or do you get a working signal in some areas?

Tom

Not everywhere, currently at Portsmouth and all good 4g all bars

Hey there ​@s.pink, we’re glad to hear it’s working there. What other full postcodes do you have issues in?

Thanks,

Tyler

EX14 9RF was one.

Hey there ​@s.pink, I can see this area is in/near a patchy coverage area, so we’d expect signal to be weaker here in general:

https://www.three.co.uk/support/network-and-coverage/coverage?location=AL7+1RR

The coverage map is a close estimate, and with weak/no 3G or 5G here, we’d expect the 4G to be weaker at times, sorry about that.

Furthermore, for SN15 4AN, as you’ve mentioned above, we're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

We hope to have things fixed as soon as possible and will add any updates here.

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

Therefore, whilst work is on-going here, we’d expect weaker signal, and we hope it’s resolved ASAP. 

Are there any other places you’re having issues in currently?

Thanks,

Tyler