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voice calls disconnecting mid call.

  • February 4, 2025
  • 2 replies
  • 36 views

Every time I make a voice call, the call disconnects. It is worse when phoning id mobile to id mobile. It is happening regularly. 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1207 replies
  • February 4, 2025

Could be to do with the 3G switch off. Does you phone have 4G calling or VoLTE?


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  • iD Mobile Employee
  • 2255 replies
  • February 5, 2025

Hello ​@kathrynclowes 

 

Thank you for getting in touch. 

 

We are very sorry to hear you are experiencing an issue with calls disconnecting. Are texts and data working okay?

Can you please confirm which handset you are using?

 

Thanks, 

 

Nat