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When is the phone outage problem actually going to be fixed?

  • July 4, 2025
  • 1 reply
  • 20 views
S
Community Member

How often are ID Mobile users going to have to put up with “technical problems”? …are these problems ever actually going to be fixed? Sorry for the cynicism but I am pretty fed up with continually not being able to make or receive calls.

      1 reply

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • July 5, 2025

      Hey there ​@s73v3b, sorry you feel this way. The calls outage was resolved the next day from the day it started, however, we apologise if you’re still having issues.

       

      What phone do you have and what’s your full postcode please?

       

      Thanks,

      Tyler

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