when will there be an update on the downed phone calls | iD Mobile Community
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when will there be an update on the downed phone calls

  • January 23, 2025
  • 3 replies
  • 229 views
Joanne Coates
New Contributor

I still cannot receive or make a phone call when will there be an up date on what is happening Co Durham

    3 replies

    A
    Active Contributor
    • ashep99
    • Active Contributor
    • January 23, 2025

     

    Joanne Coates
    New Contributor
    • Joanne Coates
    • Author
    • New Contributor
    • January 23, 2025

    Look forward to it. 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 24, 2025

    Hello ​@Joanne Coates 

     

    Thank you for getting in touch. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved. We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

     

    All updates will be available to view here. 

     

    Thanks, 

     

    Nat 

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