Why do I have no network coverage while your network coverage check says i have perfect network coverage? | iD Mobile Community
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Question

Why do I have no network coverage while your network coverage check says i have perfect network coverage?

  • July 11, 2025
  • 3 replies
  • 63 views

I have no network coverage. I can't make calls and have no Internet, but your network coverage checker says i have perfect coverage. How is that?

3 replies

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  • iD Mobile Employee
  • July 11, 2025

Hi ​@Nakmuay 

 

We’re sorry to hear this.

 

Please could you provide your postcode?

 

Anika


  • Author
  • New Contributor
  • July 11, 2025

ME8 8ER 


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  • iD Mobile Employee
  • July 11, 2025

Hello ​@Nakmuay 

 

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

We're sorry for any disruption this may cause and will add any further updates here.

 

Natalie 


  • Author
  • New Contributor
  • July 12, 2025

What's going on with your network coverage??? It's the next day from my original message and still the same problem!