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Question

why my sim card got no signal for 15 hours now

  • May 2, 2025
  • 1 reply
  • 18 views

Ka Ren
Community Member

Do I need to change provider? Or will it be resolved soon?

1 reply

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 788 replies
  • May 2, 2025

Hi ​@Ka Ren - sorry to hear this.

Have you tried rebooting your handset? Are you able to try your SIM in a different handset to see if you still have the same issue?

Can you check your postcode here - Improve Mobile Coverage | Check Mobile Coverage | iD Mobile Network just to see if there are any current issues reported in your area?

Please let us know how you get on.