my id phone would not work at all in the USA. I have a Samsung A14 the problem was the id contract and not the phone.
We were in Wyoming for 2 weeks and Id were absolutely useless and provided no support.
Once we left Denver and went up into Wyoming the phone was dead which was rubbish as the hire car sat nav needed Google Maps via the phone. So we were blind until I could get a paper map.
It was a disaster and nearly spoiled the holiday.
When in a hotel and on their wi-fi I tried to contact id but they make it impossible to get through.
The chat room helpers are awful
I paid extra (£25) to get more data (as I thought that the problem) and was then told I could not use that extra data until I got back to the uk...which was infuriating. Please refund me £25.
Im trying to contact id now im back in the uk but they hide and don't give phone numbers or email adress so I hope one of you guys at id answers this.
Absolutely ridiculous….please explain why you don't cover USA or at least warn users spy they are not left in a mess.
Steve Beder.