My WiFi and Mobile data connection are extremely weak and I can’t use my phone properly.
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Hi
Welcome to the Community!
Have you checked the coverage and network status at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
If you don’t see any issues please test the SIM in a different device and a replacement SIM can also be tested, incase it being a SIM issue.
Kash
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